LetsExchange has closed: what to do with a pending swap and where to move next

On 1 October 2026 at 07:00 UTC, LetsExchange stopped accepting new exchanges. It had run for five and a half years as an account-free swap service with a long list of coins, and a lot of people used it for exactly the job this site does: move one coin into another between two addresses. If you have a swap that was still open that morning, you have until 30 November 2026 to sort it out with their support. After that there is nobody to write to.

This post is in four parts: what exactly stopped, what to do with a pending swap, the phishing that follows every closure, and how to check whatever service you move to — including this one.

What exactly stopped, and when

The facts below come from two places: the notice on letsexchange.io and the closure announcement it links to, a thread on X posted on 1 October 2026. Both were checked on 11 October 2026.

The reason given was the growing complexity of regulatory requirements and the cost of continuing to operate globally. That wording is from the announcement, as reported by Crypto Daily on 2 October 2026. The company did not announce a hack, a loss of funds or an insolvency, and nothing we found suggests one. This was an orderly closure with a two-month support window, which is better than most.

What "processed" means. An exchange that existed at 07:00 UTC and whose deposit arrived is still being completed and paid out. An exchange that existed but whose deposit never arrived is simply an unused order. The grey zone is a deposit that arrived after the cutoff to an address created before it — that is the case to raise with support, with the transaction hash.

If you have a pending swap

Work through these in order. Each step produces something you will need for the next one.

1. Find the exchange ID. It is in the status link you were given when you created the swap, in the confirmation e-mail if you entered one, and in the browser history of the device you used. If the swap was started through a wallet app that integrated the service, the ID is usually stored on the transaction inside that app.
2. Check your deposit on the explorer. Open the deposit transaction on the explorer for the network you sent from — Tronscan for TRON, Etherscan for Ethereum, BscScan for BNB Smart Chain. Note three things: the time, the number of confirmations, and whether the receiving address matches the deposit address in your order. If the transaction is not there, your wallet never broadcast it and the money is still yours.
3. Check the payout. If the status page shows a payout hash, open it on the explorer of the receiving network. A confirmed payout to your address means the swap is done, whatever the status page says afterwards.
4. Write to support before 30 November 2026. Use only the contact on letsexchange.io itself. Send the exchange ID, the deposit hash, the amount, and the receiving address. Keep it short and factual; a support team closing a service is working through a queue.
5. Keep records. Screenshots of the status page, the deposit and payout hashes, and the support correspondence. If the case is not resolved by 30 November, these records are the only evidence you will have.

A worked example makes the timing clear. Say you created an order at 06:50 UTC on 1 October and sent 300 USDT on TRON at 06:55. TRON needs one confirmation, which takes about 2–5 minutes, so the deposit confirmed by 07:00 at the latest — the exchange was initiated before the cutoff and is processed. Now say you sent at 07:20 instead. The order existed before the cutoff but the deposit did not. Nothing in the public statements says what happens to that deposit, and that is precisely why step 4 exists: do not assume, ask, and keep the hash.

The phishing that follows a closure

Every closure of a service with a large user base is followed by the same pattern. Messages arrive — by e-mail, in Telegram, in X replies — offering to "migrate" your account, "recover" your pending swap, or "refund" your deposit. They link to a domain that looks like the real one with a letter changed, or to a form that asks for a seed phrase. The company has said it will keep the letsexchange.io domain for ten years precisely so that this one address stays trustworthy.

• The only official domain is letsexchange.io. Not a .com, not a .app, not a subdomain of something else.
• LetsExchange never had accounts to migrate. Anyone offering to migrate "your account" is describing something that did not exist.
• A refund of a pending swap goes to the refund address you entered when you created it, or is arranged through the support contact on the official site. It never requires you to send funds first, connect a wallet, or type a seed phrase.
• Treat an unsolicited message about the closure as suspect by default, whatever it claims. Go to the official site yourself, by typing the address, and use the contact there.

Nobody who can help you will ask for your seed phrase. Not the old service, not a new one, not an "official recovery team". A seed phrase does not help anyone recover a swap; it only helps them take the wallet.

What people valued, and how to check a replacement in ten minutes

Two things made LetsExchange useful to the people who used it: no account, and a very long list of coins and networks. The company's own description put it at more than 6,000 assets across more than 300 networks. Services that offer the first are not rare; services that offer both are, and a closure like this one is exactly when a reader is most likely to trust the next site too quickly.

Here is a check that takes about ten minutes. It applies to any service, including this one.

The small test, in numbers. A payout network fee is a fixed amount, so in percent it is much larger on a small swap. If you test with 20 USDT and then move 2,000, the same fee is one hundred times bigger in percent on the test than on the real transfer. That is the price of the test, and it is worth paying once per service. Read the fee from the form before you send so you know what to expect — nothing on this page can tell you today's figure.

How Sablebolt does the same job

Plainly, and without the comparison: this site swaps one coin for another between two addresses, with no account. You choose the pair, enter the amount, paste the receiving address, and send the deposit to a one-time address. The rate is floating: the figure in the form is an estimate, and the final amount is set when your deposit confirms. The payout network fee is shown in the form and already subtracted from "You get". The status page shows both transaction hashes, yours and ours, with explorer links. You can add a refund address so the deposit has somewhere to go back to if the swap cannot be completed.

The full description, step by step, is on How it works, and the cost side is on Fees. Two routes that cover the most common job — moving USDT from one network to another — are USDT TRC-20 → USDT BEP-20 and USDT ERC-20 → USDT TRC-20; the full list is on Pairs. Each route page exists only while the swap can actually be made.

We launched in 2026. Run the ten-minute check on us before you send anything larger than a test. That is what the check is for.

Checklist

• You found the exchange ID and the deposit hash, and you checked the deposit on the explorer.
• If the status page shows a payout hash, you checked it on the receiving network's explorer.
• You wrote to support through the contact on letsexchange.io, before 30 November 2026, with the ID, the hash and the amount.
• You saved screenshots and the correspondence.
• You ignored every unsolicited "migration", "recovery" or "refund" message and never typed a seed phrase anywhere.
• Any replacement service passed the ten-minute check, including a small test swap to an address you control.

FAQ